Are you tired of dealing with a Galaxy S6 screen that keeps turning off unexpectedly? This issue can be frustrating, especially when you’re in the middle of something important. Fortunately, there are several solutions you can try to resolve this problem. In this article, we’ll explore the possible causes of this issue and provide step-by-step instructions on how to stop your Galaxy S6 screen from turning off.
Understanding the Possible Causes
Before we dive into the solutions, it’s essential to understand the possible causes of this issue. Here are some of the most common reasons why your Galaxy S6 screen might be turning off:
Low Screen Timeout Setting
The screen timeout setting determines how long your screen stays on when you’re not using your device. If this setting is too low, your screen might turn off too quickly, causing inconvenience.
Power Saving Mode
Power saving mode is a feature that helps conserve battery life by limiting background data usage, reducing screen brightness, and turning off unnecessary features. However, this mode can also cause your screen to turn off more frequently.
Screen Saver or Daydream
Screen savers or daydreams are features that display a screensaver or animation on your screen when it’s idle. However, these features can sometimes cause your screen to turn off unexpectedly.
Hardware Issues
In some cases, a faulty proximity sensor or ambient light sensor can cause your screen to turn off unexpectedly. These sensors help your device determine when to turn the screen on or off.
Software Issues
Software issues, such as a glitch or a bug, can also cause your screen to turn off unexpectedly. These issues can be resolved by updating your device’s software or performing a factory reset.
Adjusting the Screen Timeout Setting
One of the simplest solutions to this issue is to adjust the screen timeout setting. Here’s how to do it:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “Display.”
- Look for the “Screen timeout” option and select it.
- Choose a longer screen timeout period, such as 30 seconds or 1 minute.
- Tap “OK” to save your changes.
By increasing the screen timeout setting, you can prevent your screen from turning off too quickly.
Disabling Power Saving Mode
If you’re using power saving mode, it might be causing your screen to turn off more frequently. Here’s how to disable it:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “Battery.”
- Look for the “Power saving mode” option and toggle it off.
- Tap “OK” to save your changes.
By disabling power saving mode, you can prevent your screen from turning off unexpectedly.
Disabling Screen Saver or Daydream
If you’re using a screen saver or daydream, it might be causing your screen to turn off unexpectedly. Here’s how to disable it:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “Display.”
- Look for the “Screen saver” or “Daydream” option and toggle it off.
- Tap “OK” to save your changes.
By disabling the screen saver or daydream, you can prevent your screen from turning off unexpectedly.
Calibrating the Proximity Sensor
If you suspect that a faulty proximity sensor is causing your screen to turn off unexpectedly, you can try calibrating it. Here’s how to do it:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “Advanced features.”
- Look for the “Motions and gestures” option and select it.
- Toggle on the “Proximity sensor” option.
- Place your hand over the proximity sensor (usually located near the front camera) and wait for a few seconds.
- Remove your hand and wait for a few seconds again.
- Repeat steps 5 and 6 a few times to calibrate the proximity sensor.
By calibrating the proximity sensor, you can improve its accuracy and prevent your screen from turning off unexpectedly.
Updating Your Device’s Software
If you’re experiencing software issues, updating your device’s software can resolve the problem. Here’s how to do it:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “About device.”
- Look for the “Software update” option and select it.
- Tap “Update now” to download and install the latest software update.
- Wait for the update to complete and restart your device.
By updating your device’s software, you can resolve any software issues that might be causing your screen to turn off unexpectedly.
Performing a Factory Reset
If none of the above solutions work, you can try performing a factory reset. This will erase all your data and settings, so make sure to back up your device before doing so. Here’s how to perform a factory reset:
Step-by-Step Instructions
- Go to your device’s Settings app.
- Scroll down and select “Backup & reset.”
- Look for the “Factory data reset” option and select it.
- Tap “Reset device” to confirm.
- Wait for the reset process to complete and set up your device again.
By performing a factory reset, you can resolve any software issues that might be causing your screen to turn off unexpectedly.
Conclusion
A Galaxy S6 screen that keeps turning off can be frustrating, but there are several solutions you can try to resolve this issue. By adjusting the screen timeout setting, disabling power saving mode, disabling screen saver or daydream, calibrating the proximity sensor, updating your device’s software, and performing a factory reset, you can prevent your screen from turning off unexpectedly. Remember to always back up your device before performing a factory reset, and seek professional help if none of the above solutions work.
Additional Tips
Here are some additional tips to help you prevent your Galaxy S6 screen from turning off unexpectedly:
- Make sure to clean your device’s screen and proximity sensor regularly to prevent dirt and dust from accumulating.
- Avoid using your device in extreme temperatures, as this can cause the screen to turn off unexpectedly.
- Use a screen protector to prevent scratches and cracks on your screen.
- Avoid using your device near water or in humid environments, as this can cause damage to the screen and other components.
By following these tips and trying out the solutions mentioned above, you can enjoy a seamless and uninterrupted user experience on your Galaxy S6 device.
Q: Why does my Galaxy S6 screen keep turning off?
The Galaxy S6 screen may keep turning off due to various reasons such as a faulty proximity sensor, screen timeout settings, or a software glitch. The proximity sensor is responsible for detecting when the phone is held close to the ear during a call, and if it’s malfunctioning, it may cause the screen to turn off randomly. Additionally, if the screen timeout settings are set too low, the screen may turn off frequently.
Other possible causes include a software issue or a third-party app interfering with the screen’s functionality. It’s also possible that the screen is turning off due to a hardware problem, such as a loose connection or a damaged screen. To resolve the issue, it’s essential to troubleshoot and identify the root cause of the problem.
Q: How do I adjust the screen timeout settings on my Galaxy S6?
To adjust the screen timeout settings on your Galaxy S6, go to Settings > Display > Screen timeout. From there, you can select the desired screen timeout duration, ranging from 15 seconds to 10 minutes. You can also set the screen to stay on while the device is charging or when you’re using certain apps.
It’s recommended to set the screen timeout to a longer duration, such as 2 minutes or 5 minutes, to prevent the screen from turning off too frequently. However, keep in mind that a longer screen timeout duration may consume more battery power. You can experiment with different settings to find the optimal balance between screen timeout and battery life.
Q: What is the proximity sensor, and how do I calibrate it?
The proximity sensor is a small sensor located near the earpiece of your Galaxy S6. It detects when the phone is held close to the ear during a call and turns off the screen to prevent accidental touches. To calibrate the proximity sensor, go to Settings > Accessibility > Dexterity and interaction > Answering and ending calls.
From there, select the “Answering/ending calls” option and follow the on-screen instructions to calibrate the proximity sensor. You may need to hold the phone close to your ear and then move it away to complete the calibration process. If the proximity sensor is malfunctioning, you may need to visit a Samsung authorized service center for repair or replacement.
Q: Can I disable the proximity sensor on my Galaxy S6?
Yes, you can disable the proximity sensor on your Galaxy S6, but it’s not recommended as it may cause issues with phone calls and other features. To disable the proximity sensor, go to Settings > Accessibility > Dexterity and interaction > Answering and ending calls, and toggle off the “Proximity sensor” option.
However, disabling the proximity sensor may cause the screen to remain on during phone calls, which can lead to accidental touches and other issues. If you’re experiencing problems with the proximity sensor, it’s recommended to calibrate it or visit a Samsung authorized service center for repair or replacement instead of disabling it.
Q: How do I boot my Galaxy S6 in safe mode to troubleshoot the screen issue?
To boot your Galaxy S6 in safe mode, press and hold the Power button until the device turns on. As soon as the Samsung logo appears, release the Power button and immediately hold the Volume down button. Keep holding the Volume down button until the device boots up in safe mode.
In safe mode, all third-party apps are disabled, and the device runs on its default settings. If the screen issue persists in safe mode, it’s likely a hardware or software problem. However, if the issue is resolved in safe mode, it may indicate a problem with a third-party app or a software conflict.
Q: Can I reset my Galaxy S6 to its factory settings to resolve the screen issue?
Yes, you can reset your Galaxy S6 to its factory settings to resolve the screen issue. To do so, go to Settings > Backup and reset > Factory data reset. From there, follow the on-screen instructions to complete the reset process.
However, before resetting your device, make sure to back up your data and remove the SIM card and SD card. A factory reset will erase all data and settings on the device, so it’s essential to take necessary precautions before proceeding. If the screen issue persists after a factory reset, it may indicate a hardware problem that requires professional repair or replacement.
Q: What should I do if none of the troubleshooting steps resolve the screen issue?
If none of the troubleshooting steps resolve the screen issue, it’s likely a hardware problem that requires professional repair or replacement. You can visit a Samsung authorized service center or contact Samsung support for further assistance.
Additionally, if your device is still under warranty, you may be eligible for a free repair or replacement. Be sure to provide detailed information about the issue and the troubleshooting steps you’ve taken to help the support team diagnose and resolve the problem.