As one of the largest telecommunications providers in the United States, Cox Communications offers a wide range of services, including internet, TV, and phone. While Cox’s services can be a great addition to any home or business, the cost of equipment can add up quickly. In this article, we’ll take a closer look at how much Cox charges for equipment and what you can expect to pay.
Understanding Cox’s Equipment Fees
Cox’s equipment fees vary depending on the type of service and equipment you need. Here are some of the most common equipment fees you may encounter:
Cox Internet Equipment Fees
- Modem rental fee: $10.99 per month (optional)
- Gateway rental fee: $12.99 per month (optional)
- DOCSIS 3.1 modem purchase price: $149.99 (one-time fee)
If you choose to rent a modem or gateway from Cox, you’ll be charged a monthly fee. However, if you prefer to purchase your own equipment, you can do so for a one-time fee.
Cox TV Equipment Fees
- Contour TV receiver rental fee: $10.99 per month (optional)
- Contour TV receiver purchase price: $149.99 (one-time fee)
- DVR rental fee: $19.99 per month (optional)
- DVR purchase price: $299.99 (one-time fee)
Cox’s TV equipment fees are similar to their internet fees. You can choose to rent a Contour TV receiver or DVR for a monthly fee, or purchase your own equipment for a one-time fee.
Cox Phone Equipment Fees
- Phone modem rental fee: $5.99 per month (optional)
- Phone modem purchase price: $49.99 (one-time fee)
Cox’s phone equipment fees are relatively low compared to their internet and TV fees. You can choose to rent a phone modem for a monthly fee or purchase your own equipment for a one-time fee.
Additional Equipment Fees to Consider
In addition to the equipment fees mentioned above, there are a few other fees you may encounter when using Cox’s services:
Installation Fees
- Standard installation fee: $75 (one-time fee)
- Premium installation fee: $150 (one-time fee)
Cox charges an installation fee for setting up their services in your home or business. The standard installation fee is $75, but you may be charged a premium installation fee of $150 if you require additional equipment or installation services.
Activation Fees
- Activation fee: $10 (one-time fee)
Cox charges an activation fee when you first sign up for their services. This fee is typically waived if you order online or through their customer service number.
Late Payment Fees
- Late payment fee: $10 (one-time fee)
If you’re late paying your Cox bill, you may be charged a late payment fee of $10. This fee is in addition to any interest charges you may incur.
Ways to Save on Cox Equipment Fees
While Cox’s equipment fees can add up quickly, there are a few ways to save money:
Purchase Your Own Equipment
One of the easiest ways to save money on Cox equipment fees is to purchase your own equipment. While this may require a larger upfront payment, it can save you money in the long run.
Bundle Your Services
Cox offers discounts when you bundle their services together. By bundling your internet, TV, and phone services, you can save money on equipment fees and monthly service charges.
Look for Promotions and Discounts
Cox often offers promotions and discounts for new customers. Be sure to check their website or contact their customer service number to see what deals are available.
Conclusion
Cox’s equipment fees can add up quickly, but by understanding what you’re being charged and looking for ways to save, you can keep your costs under control. Whether you choose to rent or purchase your equipment, be sure to factor in the cost of equipment fees when calculating your monthly service charges.
By following the tips outlined in this article, you can save money on Cox equipment fees and enjoy their services without breaking the bank.
Table: Cox Equipment Fees at a Glance
| Equipment Type | Rental Fee | Purchase Price |
|---|---|---|
| Modem | $10.99 per month | $149.99 (one-time fee) |
| Gateway | $12.99 per month | N/A |
| Contour TV Receiver | $10.99 per month | $149.99 (one-time fee) |
| DVR | $19.99 per month | $299.99 (one-time fee) |
| Phone Modem | $5.99 per month | $49.99 (one-time fee) |
Note: The prices listed in this table are subject to change and may not reflect the current prices. Be sure to check Cox’s website or contact their customer service number for the most up-to-date pricing information.
What are Cox equipment fees, and how do they work?
Cox equipment fees are charges applied to a customer’s monthly bill for the use of Cox-provided equipment, such as cable boxes, modems, and routers. These fees vary depending on the type of equipment and the level of service chosen by the customer. For example, a customer who subscribes to Cox’s Contour TV service may be charged a fee for each cable box they use, while a customer who subscribes to Cox’s internet service may be charged a fee for their modem and router.
It’s essential to note that equipment fees are separate from the monthly service charges and are typically listed as a separate line item on the customer’s bill. Customers can expect to see these fees on their bill each month, and they can contact Cox customer support if they have any questions or concerns about the fees they are being charged.
What types of equipment incur fees from Cox?
Cox charges equipment fees for a variety of devices, including cable boxes, modems, routers, and DVRs. The specific types of equipment that incur fees vary depending on the customer’s service plan and the equipment they use. For example, customers who subscribe to Cox’s Contour TV service may be charged a fee for each cable box they use, while customers who subscribe to Cox’s internet service may be charged a fee for their modem and router.
In addition to these devices, Cox may also charge fees for other equipment, such as wireless gateways and phone equipment. Customers can expect to see a detailed breakdown of the equipment fees they are being charged on their monthly bill, and they can contact Cox customer support if they have any questions or concerns about the fees they are being charged.
How much do Cox equipment fees cost?
The cost of Cox equipment fees varies depending on the type of equipment and the level of service chosen by the customer. For example, the fee for a standard cable box may be around $10 per month, while the fee for a DVR may be around $20 per month. Modem and router fees typically range from $10 to $20 per month, depending on the type of equipment and the level of service chosen by the customer.
It’s essential to note that equipment fees are subject to change over time, and customers may see their fees increase or decrease depending on the specific equipment they use and the level of service they choose. Customers can expect to see a detailed breakdown of the equipment fees they are being charged on their monthly bill, and they can contact Cox customer support if they have any questions or concerns about the fees they are being charged.
Can I avoid paying Cox equipment fees?
While it may not be possible to completely avoid paying Cox equipment fees, there are some steps customers can take to reduce their fees. For example, customers who subscribe to Cox’s internet service may be able to purchase their own modem and router instead of renting them from Cox, which can help reduce their equipment fees.
Additionally, customers who subscribe to Cox’s TV service may be able to use a streaming device, such as a Roku or Amazon Fire TV, instead of renting a cable box from Cox. This can help reduce their equipment fees and provide them with more flexibility and control over their viewing experience. Customers can contact Cox customer support to learn more about their options for reducing their equipment fees.
What happens if I return my Cox equipment?
If a customer returns their Cox equipment, they may be eligible for a refund of their equipment fees. However, the specific refund amount and any associated fees will depend on the type of equipment and the customer’s service plan. Customers who return their equipment should contact Cox customer support to learn more about the refund process and any associated fees.
It’s essential to note that customers who return their equipment may still be responsible for paying any outstanding equipment fees or other charges associated with their account. Customers should review their account details carefully before returning their equipment to ensure they understand any associated fees or charges.
Can I purchase my own equipment instead of renting from Cox?
Yes, customers may be able to purchase their own equipment instead of renting from Cox. For example, customers who subscribe to Cox’s internet service may be able to purchase their own modem and router instead of renting them from Cox. This can help reduce their equipment fees and provide them with more flexibility and control over their internet service.
However, customers should ensure that any equipment they purchase is compatible with Cox’s network and meets their specific service needs. Customers can contact Cox customer support to learn more about their options for purchasing their own equipment and to ensure that any equipment they purchase is compatible with Cox’s network.
How do I dispute a Cox equipment fee?
If a customer disputes a Cox equipment fee, they should contact Cox customer support as soon as possible. Customers can reach Cox customer support by phone, email, or through the Cox website. When disputing an equipment fee, customers should have their account information and a detailed explanation of the dispute ready.
Cox customer support will review the customer’s account and the disputed fee to determine if an error was made or if the fee is valid. If the fee is deemed invalid, Cox will remove the charge from the customer’s account and provide a refund if necessary. Customers can expect a prompt response from Cox customer support regarding their dispute, and they can escalate their dispute to a supervisor if necessary.