Moving to a new house can be a daunting task, especially when it comes to setting up your entertainment services. If you’re a DIRECTV customer, you might be wondering how to transfer your service to your new home. In this article, we’ll walk you through the process, providing you with a comprehensive guide on how to transfer your DIRECTV service to a new house.
Before You Start: Preparing for the Transfer
Before you begin the transfer process, there are a few things you need to do to ensure a smooth transition.
Gather Your Equipment
Make sure you have all your DIRECTV equipment, including:
- Your DIRECTV receiver(s)
- Your satellite dish
- Your remote control(s)
- Any additional equipment, such as a Genie Mini or a wireless Genie Mini
Check Your Contract
Review your DIRECTV contract to see if you’re still under a promotional period or if you have any outstanding balances. If you’re still under contract, you may be subject to early termination fees if you cancel your service.
Notify DIRECTV
Contact DIRECTV to notify them of your move. You can do this by:
- Calling their customer service number at 1-800-DIRECTV (1-800-347-3838)
- Chatting with a representative on their website
- Using the DIRECTV app on your mobile device
Step 1: Scheduling the Transfer
Once you’ve notified DIRECTV of your move, you’ll need to schedule the transfer of your service.
Choosing a Transfer Date
DIRECTV will work with you to schedule a transfer date that works for you. Keep in mind that transfers can only be done on weekdays, and you’ll need to be present at your new home to let the technician in.
Providing Your New Address
Make sure to provide DIRECTV with your new address, including your street address, city, state, and zip code.
Step 2: Preparing Your New Home
Before the technician arrives, you’ll need to prepare your new home for the transfer.
Ensuring a Clear View of the Southern Sky
DIRECTV requires a clear view of the southern sky to receive signals. Make sure there are no trees, buildings, or other obstructions blocking the view.
Locating the Best Spot for Your Satellite Dish
The technician will need to install your satellite dish in a location that receives the best signal. This is usually on the roof or on the side of your house.
Providing Access to Your Home
Make sure the technician has access to your home, including any gates or doors that may be locked.
Step 3: The Transfer Process
On the day of the transfer, a DIRECTV technician will arrive at your new home to transfer your service.
Installing Your Satellite Dish
The technician will install your satellite dish in the location you’ve designated.
Connecting Your Equipment
The technician will connect your DIRECTV receiver(s) to your TV(s) and ensure that everything is working properly.
Activating Your Service
The technician will activate your DIRECTV service, and you’ll be able to start watching your favorite channels.
Additional Tips and Considerations
Here are a few additional tips and considerations to keep in mind when transferring your DIRECTV service:
Upgrading Your Equipment
If you’re moving to a larger home, you may need to upgrade your equipment to ensure that you have enough receivers to cover all your TVs.
Adding New Services
If you’re interested in adding new services, such as DIRECTV’s Genie HD DVR or their 4K Ultra HD service, you can do so during the transfer process.
Canceling Your Service
If you’re moving to an area where DIRECTV is not available, you may need to cancel your service. Be aware that you may be subject to early termination fees if you’re still under contract.
Conclusion
Transferring your DIRECTV service to a new house can seem like a daunting task, but with the right preparation and guidance, it can be a smooth and seamless process. By following the steps outlined in this article, you’ll be able to enjoy your favorite channels and shows in your new home in no time.
Additional Resources
If you have any further questions or concerns about transferring your DIRECTV service, you can visit their website at directv.com or contact their customer service department at 1-800-DIRECTV (1-800-347-3838).
By following these steps and tips, you’ll be able to transfer your DIRECTV service to your new house with ease.
What is the process for transferring my DIRECTV service to a new house?
The process for transferring your DIRECTV service to a new house involves several steps. First, you need to contact DIRECTV’s customer service department to inform them of your move. You can do this by calling their customer service number or by using their online chat feature. Once you’ve notified them, they will guide you through the process of transferring your service to your new address.
During the transfer process, you will need to provide DIRECTV with your new address and any other relevant information. They will then schedule an installation appointment for your new location. On the day of the appointment, a technician will arrive at your new house to install the necessary equipment and activate your service. The entire process typically takes a few days to a week, depending on the availability of technicians in your area.
Do I need to purchase new equipment to transfer my DIRECTV service to a new house?
In most cases, you will not need to purchase new equipment to transfer your DIRECTV service to a new house. DIRECTV will typically send a technician to your new location to install the necessary equipment, which may include a new satellite dish, receiver, and other hardware. However, if you have older equipment that is no longer compatible with DIRECTV’s current technology, you may need to upgrade to new equipment.
If you do need to purchase new equipment, DIRECTV will inform you of the costs and options available to you. In some cases, you may be able to lease the equipment from DIRECTV, which can help to reduce the upfront costs. It’s also worth noting that DIRECTV may offer promotions or discounts for customers who are transferring their service to a new house, so be sure to ask about any available deals.
Will I be charged a fee to transfer my DIRECTV service to a new house?
DIRECTV may charge a fee to transfer your service to a new house, depending on the circumstances of your move. If you are moving to a new location within the same general area, you may not be charged a fee. However, if you are moving to a new location that is outside of DIRECTV’s normal service area, you may be charged a fee for the installation and activation of your service.
The fee for transferring your DIRECTV service to a new house can vary depending on the location and the type of equipment that needs to be installed. On average, the fee can range from $50 to $200. However, DIRECTV may waive the fee if you are signing up for a new contract or if you are bundling your DIRECTV service with other services, such as internet or phone.
Can I transfer my DIRECTV service to a new house if I am renting?
Yes, you can transfer your DIRECTV service to a new house even if you are renting. However, you will need to obtain permission from your landlord before installing the necessary equipment. DIRECTV will typically require a landlord’s permission form to be signed before they will install the equipment.
It’s also worth noting that some rental properties may have restrictions on the installation of satellite dishes or other equipment. Be sure to check with your landlord or property manager before scheduling the installation to ensure that there are no issues. DIRECTV can also provide you with information on how to install the equipment in a way that is compliant with your rental agreement.
How long does it take to transfer my DIRECTV service to a new house?
The time it takes to transfer your DIRECTV service to a new house can vary depending on the location and the availability of technicians. In most cases, the transfer process can take anywhere from a few days to a week. However, in some cases, it may take longer, especially if you are moving to a new location that is outside of DIRECTV’s normal service area.
Once you’ve notified DIRECTV of your move, they will provide you with a estimated timeframe for the transfer. They will also keep you updated on the status of the transfer and let you know if there are any issues or delays. You can also track the status of your transfer online or through the DIRECTV app.
Can I transfer my DIRECTV service to a new house if I have a contract?
Yes, you can transfer your DIRECTV service to a new house even if you have a contract. However, you will need to review your contract to see if there are any restrictions or penalties for transferring your service. In some cases, you may be required to sign a new contract or agree to a new term in order to transfer your service.
DIRECTV will typically work with you to transfer your service to your new location, even if you have a contract. However, you may be required to pay a fee or penalty for breaking your contract, depending on the terms of your agreement. It’s best to review your contract carefully and discuss your options with DIRECTV before transferring your service.
What if I need to cancel my DIRECTV service during the transfer process?
If you need to cancel your DIRECTV service during the transfer process, you can do so by contacting DIRECTV’s customer service department. However, you may be required to pay a fee or penalty for canceling your service, depending on the terms of your contract.
If you are canceling your service due to a issue with the transfer process, DIRECTV may waive the fee or penalty. However, if you are canceling your service for any other reason, you will be required to pay the applicable fees. It’s best to review your contract carefully and discuss your options with DIRECTV before canceling your service.